RESIDENTS in Studley and parts of Redditch and Alcester were left high and dry with no water this morning following a burst water main on the Redditch Road in Studley.
The pipe burst sometime between 4am and 6.30am today, Thursday (August 25) leaving thousands of people without running water and flooding Redditch Road on the exit from Studley almost as far as the old Griffin Pub at Green Lane.
The situation was so bad that water company Severn Trent has been using an automated telephone call system to ring all residents informing them of the burst and warning them it could be six hours before it is fixed.
The burst happened just as householders were getting up to go to work and with no water people were forced to conserve water still held in hot water tanks and use bottled water to brush teeth.
One Studley resident, Andy Wilman said: “It’s been a complete pain – luckily we had some bottled water as we were going on a picnic over the Bank Holiday so we managed first thing but my wife is at home all day with the kids and it’s going to be really difficult for her.”
The Alexandra Hospital, just a mile from the burst water main is unaffected and Worcestershire Acute Hospitals NHS Trust said they had contingency plans in place should the need arise.
In a statement Severn Trent said: This morning we’ve discovered a burst water pipe at Green Lane Farm, Redditich Road, Studley B80 7AY which may be causing water supplies to be off or at low pressure for some of our customers with a B80, B96 and B98 postal code.
“Our teams are out on site now and will work around the clock to get this pipe fixed and everything back to normal as quickly as possible.
“Whilst we complete the repair we have moved water around our network of pipes and brought water in to the area with a fleet of tankers, so most customers who have been without water should see their supplies slowly return.”
We know how difficult it is to have no water, especially at this time of day and we’re sorry for the inconvenience this may be causing. We’d like to reassure our customers that we’re doing everything we can to get the water supplies back on as soon as we can.