RESIDENTS fed up with Diamond Buses have formed their own pressure group to press for change in Redditch.
The movement is the brainchild of Abbeydale resident Donna Parry who says she has had enough with the level of service provided by the Rotala-owned company.
“I was left waiting an hour and ten minutes at the bus stop the other day and I’m sick of them,” said the mum of two.
“Kids are being disciplined for being late for school, people have had welfare officers around because they haven’t beeen there to pick their kids up when school finishes, it’s an absolute disgrace.”
Donna has now launched a campaign on facebook at Diamond Buses Complaints Redditch which has already had 880 ‘likes’.
“I’ve contacted the MP Karen Lumley and my local councillors about this because the situation is getting worse.
“They’ve got no staff, they’re pushing the drivers through and many just don’t know the routes – I’ve been reduced to tears by the level of service,” added Donna.
So far complaints have been racking up on the No47/48 service, the 56 and the 57/58 with one angry bus user, Kim Sutton saying: “My bus never turned up after over two hours and the 70 is the only bus that runs through Astwood Bank so I have had to walk it which takes one hour 40 minutes and even walking it still never went past me. The 47 and 48 I tried instead and still no bus for two hours. It’s a joke.”
Diamond Buses were unavailable for comment as the Redditch Standard went to press.