SEVERN Trent’s ‘Help When You Need It’ scheme has more than quadrupled the number of customers receiving support with their water bills over the past two years.
The project, by the company, which supplies water to Redditch, is now on track to have 50,000 customers signed up, all receiving some form of support with their bills by March.
Mark Grice, external relationships manager at Severn Trent, says: “In just under two years we’ve gone from having 10,000 customers using our schemes to an amazing 45,000 people who are all getting help with their bills.
“At Severn Trent we’re very aware that people can struggle to pay their bills for a whole range of different reasons, which is why we’re proud to provide support to people who need it the most. We’re absolutely committed to reaching out to those who need our help, and our dedicated team will always be on hand for advice and assistance.”
For more information on the help available, visit https://www.stwater.co.uk/my-account/help-with-account/.
