SEVERN Trent says ‘there’s no reason to believe there is any risk’ if householders drink discoloured water coming out of their taps following the burst water main by the A4189 Warwick Highway in Redditch on Tuesday.
The response comes after the Redditch Standard was contacted by many residents concerned at the look of their water following breakage at 6.30pm on August 16 which knocked out supplies to much of eastern Redditch and hit water pressure elsewhere.
One resident from Alcester Road in Studley said: “Just alerting you to the fact that Severn Trent are failing dismally to fix a major water quality problem in south Redditch and the whole of Studley.
Please see what comes out of our tap at our house in Studley currently! Worth chasing them up – hopefully they may then serve the good citizens of Redditch and Studley rather better than they have so far.”
In response a spokesperson for Severn Trent said: “We were called out to a burst water pipe near to the A4189 in Redditch, on Tuesday (August 16) evening.
“Our teams have been working around the clock and we’re pleased to say we’ve now repaired the damage to the pipe.
“As the water makes its way through the pipes, some of our customers may experience discolouration or cloudy water.
“If your water is discoloured although unappealing, we have no reason to believe there is any risk to your health; however we understand that whilst the water is discoloured you may choose not to drink it.
“If your water is discoloured we would advise that you run the first mains fed cold water tap in your house, normally at the kitchen sink, at a gentle rate for up to 20 minutes, if the water is not clear then turn off the tap for 20 minutes and then repeat the process, you may need to do this several times before the water becomes clear.
“Again we’d like to apologise for the disruption this has caused and thank customers for their patience.”