'I can help': Redditch travel expert on refunds and bookings - The Redditch Standard
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18th Aug, 2022

'I can help': Redditch travel expert on refunds and bookings

Ross Crawford 24th May, 2020

FAMILIES that have seen their holiday plans disappear with the coronavirus pandemic are being offered a helping hand by Redditch travel consultant Leanne Golden.

Leanne, who worked for Thomas Cook in the Kingfisher Shopping Centre for ten years is now an independent Travel Counsellor and is offering her advice for free.

“I’ve had people who have booked their holidays online trying to get a refund and they just cannot get through to anyone,” said Leanne, who lives on Greenlands.

“If they want a refund I’m helping them get their money back and giving advice on their rights.

“People really need to stand their ground if they cannot change their holiday dates.

“My advice is free but it’s also an investment too because if people feel they have received good service they will hopefully coem back to me when all this is over.”

To contact Leanne call 07497 520455.

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