GP practices across Redditch and Bromsgrove have performed strongly in the latest GP patient survey, conducted by NHS England.
The survey asked patients to answer questions about their surgery on areas like how easy it was to book an appointment, waiting times, experience of out of hours services and overall experience of using their surgery.
Many GP practices in Redditch and Bromsgrove performed well and were above the national average in a number of areas including success in getting an appointment (87 per cent good or very good), convenience of appointments (91 per cent), confidence and trust in their GP (96 per cent) and overall experience of the GP surgery (87 per cent).
The survey results were taken from two separate periods, January to March 2015 and July to September 2015.
Jan Butterworth, Head of Primary Care for NHS Redditch and Bromsgrove Clinical Commissioning Group (CCG) said: “These results show that a vast majority of patients across Redditch and Bromsgrove rate their experience with their GP surgery as good or very good.
“We want a patient’s experience with their GP practice to be as positive as possible. It’s important that patients can access the right service at the right time for them, with the confidence that they’re getting the best help and advice available.
“We are aware that more work needs to be done in some areas and we’re continually working with practices across the county to improve the services that are available to all residents in Redditch and Bromsgrove.”
