20th Aug, 2019

Police plea after woman is defrauded of £1,700 in Talk Talk scam

A RESIDENT has been defrauded of £1,700 after receiving a phone call from someone claiming to be from Talk Talk.

This person persuaded the householder, a woman in her 60s and living in Wootton Wawen, to access the Internet and her online banking so the Broadband to the house could be ‘fixed’.

In the conversation that followed £1,700 was sent via a MoneyGram to an unknown recipient.

The incident happened last Wednesday, March 1, and Police are warning that this was a bogus call and enquiries are ongoing.

A police spokesman urged people to be vigilant against bogus calls.

They said:

• Do not allow remote access to your computer.

• Hang up the phone when you identify that the call is uninvited.

• Never divulge passwords or pin numbers.

• BT, Microsoft, other computer companies or someone on their behalf will never call you.

TalkTalk have also said they will NEVER:

• Ask for your bank details to process a refund. If you are ever due a refund from them, they would only be able to process this if your bank details are already registered on their systems.

• Call you and ask you to download software onto your computer, unless you have previously contacted TalkTalk, discussed and agreed a call back for this to take place.

• Send you emails asking you to provide your full password. They will only ever ask for two digits from it to protect your security.

It is also a good idea to contact the company who the fraudulent caller claims to be from, especially if this is a bank.

Police urge anyone who receives similar calls to dial 101 and report them.

More information can also be found on the Warwickshire Police website here: https://www.warwickshire.police.uk/article/16140/Phone-scams


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