REDDITCH MP Rachel Maclean, MP hosted Ecumenical Centre-based charity, Disability Support Project (DSP), in Westminster on Tuesday, June 18, and organised a meeting with the Minister for Disabled People, Justin Tomlinson for them.
DSP supports claimants of Universal Credit who may require extra assistance.
This can include claimants who are awaiting a response and frequently those appealing a decision made against them.
DSP also provides technological support for the application process, as well as emotional support to those who may be struggling.
The meeting gave the DSP team an opportunity to discuss some of the concerns and ideas they had regarding Universal Credit including accessibility and customer experience, as well as ways in which charities can work with local Job Centres to ensure the roll out of Universal Credit is correct and fair.
“It was brilliant to have Disability Support Project up in Westminster. They provide a very useful service in Redditch, helping many vulnerable people,” said Mrs Maclean.
“They are in a perfect position to inform the Minister and myself on ways we can improve the roll out of Universal Credit, making sure it works fairly for everyone.”
The MP and the minister were able to address the concerns and issues raised and the Department of Work and Pensions has promised to liaise with the Redditch based charity in the future.